Terms & Conditions

Last Updated: 10th June 2026

Introduction

These Terms & Conditions govern your use of the Bee'Lyte Candles website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.

About Us

Bee'Lyte Candles is a UK-based business specialising in luxury hand-poured beeswax candles.
Contact Information:
Email: [email protected]

Products

The products we sell are described using written descriptions, photographs and, where applicable, digitally created imagery.
We make every effort to ensure product descriptions, images and pricing are accurate. However:
• Colours may vary slightly depending on your device or monitor settings.
• As our candles are hand-poured, slight variations in appearance may occur.
• Product photographs are for illustrative purposes only.
We reserve the right to amend product descriptions, pricing and availability without prior notice.

Orders & Acceptance

The ordering process on our website is designed to be clear and straightforward. Before completing your purchase, you will have the opportunity to review and amend:
• Product selections
• Quantities
• Delivery details
• Billing information
• Contact information
A contract between you and Bee'Lyte Candles is only formed once payment has been successfully received and you receive an order confirmation email.
You are responsible for ensuring the information provided during checkout is accurate.
We reserve the right to refuse, cancel or limit any order at our discretion, including where fraudulent, suspicious or unauthorised activity is suspected.

Pricing & Payment

All prices displayed on our website are in GBP (£).
Where applicable, VAT is included in the displayed price.
We reserve the right to amend prices at any time without notice. Price changes will not affect orders that have already been accepted.

Shipping & Delivery

All products are dispatched from the United Kingdom.
Estimated delivery times are provided for guidance only and are not guaranteed.
We cannot be held responsible for delays caused by:
• Courier services
• Postal services
• Customs processing
• Weather conditions
• Events beyond our reasonable control
Risk in the goods passes to you upon delivery.
You should inspect your order upon arrival and notify us as soon as possible if any items arrive damaged or incorrect.

Customs, Duties & Taxes

For international orders, customs duties, import taxes and local charges may apply.
These charges are the responsibility of the customer and are not included within our product or shipping prices.
If a parcel is returned due to unpaid customs charges, we reserve the right to deduct shipping costs, return fees and any associated charges from any refund due.

Returns & Refunds

We want you to be delighted with your purchase.
If you wish to return an item, please contact us at:
[email protected]
Returned items must generally:
• Be unused
• Be returned in their original packaging
• Be returned within the applicable return period
For hygiene and safety reasons, used candles cannot normally be returned unless faulty.
Where an item is faulty, damaged or incorrectly supplied, we will arrange an appropriate replacement or refund.
Full details can be found on our Returns Policy page.

Candle Safety

Candles should always be used responsibly.
By purchasing our products, you agree to follow all safety instructions provided.
Always:
• Burn candles within sight.
• Keep away from children and pets.
• Keep away from flammable materials.
• Place candles on a stable, heat-resistant surface.
• Never leave a burning candle unattended.
Bee'Lyte Candles accepts no liability for damage, injury or loss resulting from misuse of our products.

Intellectual Property

All content on this website, including but not limited to:
• Logos
• Product names
• Photographs
• Graphics
• Text
• Branding
is the property of Bee'Lyte Candles and may not be copied, reproduced or distributed without prior written permission.

Website Security

We take reasonable steps to protect our website and customer information.
However, we cannot guarantee uninterrupted access to the website or that the website will always be free from technical issues or security vulnerabilities beyond our control.

Privacy & Data Protection

We process personal information in accordance with UK data protection legislation and our Privacy Policy.
Customer information is only used for legitimate business purposes including:
• Processing orders
• Customer service
• Website functionality
• Legal obligations
For full details, please see our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, Bee'Lyte Candles shall not be liable for any indirect, incidental or consequential loss arising from the use of our website or products.
Nothing in these Terms & Conditions excludes any rights granted to consumers under UK law.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Scotland.
Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the Scottish courts.